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Privacy Policy

Privacy Policy for Symmetry Health LLC DBA The Neck Lady

Last Updated: 1/9/2025

Thank you for visiting. This Privacy Policy is designed to inform you about the collection, use, and disclosure of personal and health information we receive from users of the Website.

By using the Website, you agree to the collection and use of information in accordance with this policy.

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Thank you for choosing us. This Privacy Policy outlines how we collect, use, and protect your information when you visit or use our website to access healthcare packages and services.

By using our website, you agree to the terms of this Privacy Policy.

Information We Collect

1. Personal Information:

  • When you purchase a program, consult, or interact with our website, we may collect personal information such as your name, contact details, billing information, and any other necessary details to facilitate the delivery of our services.

2. Health Information:

  • In the course of providing wellness services, we may collect health-related information relevant to your chosen package. This information is treated with the utmost confidentiality and is used solely for the purpose of delivering personalized wellness services.

3. Communication Data:

  • We may collect data that you provide when you contact us for support or with inquiries. This includes email communication, chat messages, and other forms of communication.

Use of Information

  • We use the collected information to:

    • Provide and maintain our wellness packages and services.

    • Process your transactions and send you relevant information.

    • Respond to your inquiries and provide customer support.

    • Improve our website and services based on your feedback.

Protection of Information

  • We take appropriate measures to ensure the security and confidentiality of your personal and health information. This includes secure data storage, encryption, and access controls to safeguard your data.

Third-Party Services

  • We may use third-party services to facilitate our services or analyze the usage of our website. These third parties have their own privacy policies governing the use of your information.

Marketing Communications

  • With your consent, we may use your contact information to send you promotional materials, newsletters, or other communications related to our healthcare services. You can opt-out of these communications at any time.

Cookies and Analytics

  • Our website may use cookies and similar technologies to enhance your experience and collect data about your usage patterns. You can adjust your browser settings to refuse cookies, but this may impact your ability to use certain features of our website.

Changes to This Privacy Policy

  • We reserve the right to update this Privacy Policy to reflect changes in our practices and services. We will notify you of any significant changes by posting the updated policy on our website.

Contact Us

  • If you have any questions about this Privacy Policy or our data practices, please contact us at thenecklady@gmail.com

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